In construction, project superintendents are some of the most critical go-to people on a project. They serve as the day-to-day contacts for everyone associated with a job.
“It’s important to earn the trust and friendship of all parties involved while staying focused on the schedule and financials,” explains Ray Ruggiano, Project Superintendent, Eastman Cooke.
When it comes to your clients, building trust is particularly essential. Good communication is key. “Clients want to hear the why and how explained as simply as possible. The numbers will explain themselves,” Ruggiano points out.
Once trust is earned and your clients know they’re in good hands, future business dealings will follow. Change orders will run smoother because the superintendent can explain the means and methods. And your project manager will thank you.
For further reading on the vital roles of a project superintendent, visit: